August 23, 2017

IBM lands tech deal for new L.A. soccer stadium

Artist rendering of Banc of California Stadium, slated to open in 2018. Credit: LAFC

Artist rendering of Banc of California Stadium, slated to open in 2018. Credit: LAFC

IBM’s growing sports-venue technology business landed its first soccer-specific client, with the announcement that IBM will lead all technology deployments at the Los Angeles Football Club’s Banc of California Stadium, a venue scheduled to open in 2018.

Like it has at Texas A&M’s Kyle Field and the Atlanta Falcons’ new Mercedes-Benz Stadium, IBM will act as a lead general contractor of sorts for technology at the under-construction 22,000-seat Banc of California Stadium, responsible for picking vendors and leading deployment for such features as Wi-Fi and cellular networks, digital signage, and as yet-to-be determined fan experience applications and services.

The MLS expansion team LAFC, which will begin play in 2018, has a star-studded ownership group that includes names like former pro athletes Magic Johnson and Nomar Garciaparra, actor Will Ferrell and Golden State Warriors owner Peter Guber, among others. The new stadium is being built on the space once held by the Los Angeles Memorial Sports Arena, adjacent to the Los Angeles Memorial Coliseum. According to the team website the stadium will have clear-plastic shields overhead to reduce sun glare and reflect heat, made of the same ETFE plastic used in the clear window sides of the Minnesota Vikings’ U.S. Bank Stadium.

Though IBM was not yet ready to name specific vendors or any specific apps or services that will be available at the new stadium, it did say that its contract with LAFC shows that IBM’s strategy of having a single integrator in charge of all technology deployments isn’t just for huge stadiums or big new projects like Atlanta’s new venue.

Construction-cam shot at home of future Banc of California Stadium. Credit: LAFC

Construction-cam shot at home of future Banc of California Stadium. Credit: LAFC

“As [stadium network] technology evolves, it just becomes more complex, whether it’s a small venue or a large one,” said Jim Rushton, global leader for the sports & entertainment practice for IBM. “Our methodology is the same.”

Just like a lead contractor for plumbing or electricity, Rushton said that IBM’s size and purchasing power gives it an edge that individual venues might not have. Rushton also said that IBM’s ability to oversee all parts of a venue’s technology offerings — from wireless infrastructure to network security and application development — and its ability to integrate technologies from firms other than IBM — can help venues plan more strategically and put together a more complete venue-technology plan than they might be able to do on their own.

Rushton said that IBM’s sports venue practice, which was formally announced a year ago, will be naming more projects underway soon, including some in Europe. IBM is rumored to be the lead technology integrator for the stadium renovation that will be taking place at Notre Dame after this football season, but there has been no announcement of that yet.

Screen Shot 2016-10-13 at 10.57.42 AM

Verizon correcting bills to make sure NFL streaming is really ‘free’

Screen Shot 2016-09-09 at 10.29.06 PMIf you are a Verizon Wireless customer who rejoiced at the announcement earlier this fall that the wireless carrier wouldn’t charge for data used for watching live NFL action via its NFL Mobile app, you can stay happy — even if you do initially see some data charges on your monthly bill.

After being alerted by a Mobile Sports Report reader that data charges were still showing up after a user watched some NFL games, we asked Verizon if their promotion was up and working. According to an email response from an unnamed Verizon authority, it appears that while Verizon was making the NFL action free, the streaming of ads was not — but never fear, Verizon said it is crediting users’ bills for any ads watched while watching football via the NFL Mobile app.

Here is the official response we got from Verizon’s PR company, attributed to “someone at Verizon” (seriously, that’s how it was worded to us):

“The NFL live games are automatically zero rated so they won’t count against customer’s data. Ads during the games are not, but we are issuing customers additional data (1GB or more depending on each customer’s NFL streaming) or post bill credits to cover the usage incurred from the ads. That process is disclosed in the disclaimers and the bonus data is issued automatically when a customer streams an NFL live game. We are monitoring this closely to make sure all customers do get a truly free NFL experience with a combination of automatic zero rating, additional data or bill credits as needed.”

As you continue to watch for free maybe give a shout out to Gary for spending 40 minutes on the phone with Verizon customer support, a painful experience we know well. Anyone else still seeing data charges for football with no refunds, let us know.

Analysis: The year of the big stadium Wi-Fi upgrade

Carolina Panthers director of IT James Hammond shows off a new under-seat Wi-Fi AP at Bank of America Stadium. Credit: Carolina Panthers

Carolina Panthers director of IT James Hammond shows off a new under-seat Wi-Fi AP at Bank of America Stadium. Credit: Carolina Panthers

Even in the midst of several brand-new stadium debuts and the future-proofed wireless networks inside them, there is a separate, yet distinct trend emerging in the big-stadium, wireless connectivity world: Call it the year of the big upgrade.

Our profile in our latest STADIUM TECH REPORT of Bank of America Stadium in Charlotte, N.C., is a case in point: Thanks to the never-ending demand for more connectivity for fans, stadiums that deployed networks just a few years ago are now finding that those old systems already need upgrades or replacements, typically at a much higher cost than the original network. In addition to BofA Stadium, the New England Patriots’ home, Gillette Stadium, also got a Wi-Fi makeover this past summer, going from about 400 Wi-Fi APs to well over a thousand, with most of the new ones deployed under seats.

According to Fred Kirsch, who oversees the Gillette Stadium network, some of the under-seat placements there were especially tricky, since granite underneath the stands didn’t allow for the ability to drill through the concrete. A workaround involving an above-ground enclosure was envisioned and manufactured, underlining the custom complexity of network deployment found from stadium to stadium. No two are the same, and what works at one may or may not work at another.

But what is common across all these large venues is the ever-increasing need for bandwidth, a moving target that has yet to slow down or stabilize. Last year the story that turned everyone’s head was the need by carriers to upgrade their DAS infrastructure at Levi’s Stadium ahead of Super Bowl 50 – this coming just a year after the stadium had opened for business. While the demands of a Super Bowl (especially Super Bowl 50, which set records for DAS and Wi-Fi usage) are perhaps much different than everyday events, it’s still a safe bet that for many stadiums with Wi-Fi networks – especially the early movers – 2016 has become a year of reckoning, or biting the bullet and writing more checks for more coverage, perhaps seemingly too soon after the initial rollout.

Getting ready for Super Bowl LI

In Houston, NRG Stadium finally has Wi-Fi, and not a moment too soon, with Super Bowl LI on the near horizon. Since the venue didn’t have Wi-Fi prior to this season it’s not really an upgrade but it’s hard to understate the challenge of putting in a Super Bowl-ready network in just one summer, a construction calendar shortened by the fact that integrator 5 Bars and equipment vendor Extreme Networks had to wait until after the NCAA Men’s Final Four was over to begin installing cabling and APs. At of the start of the NFL season the Wi-Fi network is already live at NRG Stadium, and is sure to go through weekly tweaks as the league marches on toward its championship game.

Gillette Stadium before the Sept. 11 game vs. the Miami Dolphins. Credit: Steve Milne, AP, via Patriots.com

Gillette Stadium before the Sept. 11 game vs. the Miami Dolphins. Credit: Steve Milne, AP, via Patriots.com

And while attention-grabbing new stadiums like US Bank Stadium in Minneapolis and Mercedes-Benz Stadium in Atlanta are planning big network capacity from the get-go, some new stadiums like T-Mobile Arena in Las Vegas have upgrade thinking planned in from the start, with the idea that the network will never really be a finished product, at least until they stop making new phones or developing new apps. Of course, that future isn’t happening anytime soon, with the Apple iPhone 7 announcement with the new double-lens camera coming in just before the start of another football season.

New phones and new apps mean more bandwidth demands, leading even those who already have stadium networks to keep wondering if what they’ve installed is enough. We suspect this may be an ongoing story line for the foreseeable future, so – stay tuned here to Mobile Sports Report for the latest success stories and lessons learned from those who have already jumped in or jumped back in to the deployment fray.

Editor’s note: This column is from our latest STADIUM TECH REPORT, which is available for free download from our site. Read about Wi-Fi deployments at Bank of America Stadium, Mercedes-Benz Stadium and more!

New Report: Carolina Panthers build new Wi-Fi and DAS; Mercedes-Benz Stadium update, and more!

Q3thumbMobile Sports Report is pleased to announce the Q3 issue of our STADIUM TECH REPORT series, the ONLY in-depth publication created specifically for the stadium technology professional and the stadium technology marketplace.

In addition to our historical in-depth profiles of successful stadium technology deployments, our Q3 issue for 2016 has additional news and analysis, including a look at Wi-Fi analytics at the Mall of America, and a story about how the Cleveland Browns found $1 million in ROI using new analytics software from YinzCam. Download your FREE copy today!

Inside the report our editorial coverage also includes:

— Bank of America Stadium profile: An in-depth look at the Carolina Panthers’ decision to bring new Wi-Fi and DAS networks in-house;
— Mercedes-Benz Stadium profile: An early look at the technology being built into the new home of the Atlanta Falcons, with an emphasis on fiber;
— T-Mobile Arena photo essay: A first look at the newest venue on the famed Las Vegas Strip;
— Avaya Stadium profile: How the stadium’s Wi-Fi network became the star of the MLS All-Star game.

We’d like to take a quick moment to thank our sponsors, which for this issue include Mobilitie, Crown Castle, SOLiD, CommScope, JMA Wireless, Corning, Samsung Business, Xirrus, Huber+Suhner, ExteNet Systems, DAS Group Professionals and Boingo Wireless. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers. We’d also like to thank you for your interest and support.

Cowboys hit 2+ TB, Texas A&M sees 1.8+ TB in first AT&T DAS stats for 2016 football season

dx1With the first few football games of the season now under our belts, stats from stadium wireless networks are filtering in with a refrain we’ve heard before: Fan use of wireless data is still growing, with no top reached yet.

Thanks to our friends at AT&T we have the first set of cellular network stats in hand, which show a report of 2.273 terabytes of data used on the AT&T network at AT&T Stadium for the Cowboys’ home opener, a 20-19 loss to the New York Giants on Sept. 11. That same weekend the AT&T network at Kyle Field in College Station, Texas, home of the Texas A&M Aggies, saw 1.855 TB of data during Texas A&M’s home opener against UCLA, a 31-24 overtime win over the Bruins.

Remember these stats are for AT&T traffic only, and only for the AT&T network on the DAS installations in and around the stadiums. Any other wireless carriers out there who want to send us statistics, please do so… as well as team Wi-Fi network totals. Look for more reports soon! AT&T graphics below on the first week results. We figure you can figure out which stadiums they’re talking about by the town locations.

Screen Shot 2016-09-19 at 11.21.50 AM

Screen Shot 2016-09-19 at 11.21.58 AM

Ookla shares Speedtest data from CenturyLink Field, other stadiums

Ookla ad banner being flown over CenturyLink Field in Seattle. Credit: Ookla

Ookla ad banner being flown over CenturyLink Field in Seattle. Credit: Ookla

Anyone who follows Mobile Sports Report knows that I use the Speedtest app from Ookla to measure stadium network performance whenever I visit a sporting venue. While my one-man tests do show some measure of network power, I always dreamed of harnessing the results from many fans at the same game to see a better picture of the network performance.

Well, Speedtest’s creators think along the same lines, and conducted an experiment during an Aug. 25 Seattle Seahawks preseason game at CenturyLink Field in Seattle. You can read their very thorough post and neat results here, with some interesting twists — for instance, the cellular networks are way faster than the CenturyLink Wi-Fi, according to the Ookla results.

UPDATE: Ookla responded to our email and let us know that on Aug. 25, there were 252 Speedtests at CenturyLink Field, a great sampling to draw results from. Ookla also talked about tests from 12 different events at CenturyLink Field, and said in the email that across those events it saw 1,143 tests conducted.

Ookla also published some test result totals from other stadiums as well, including Levi’s Stadium, AT&T Stadium and Bank of America Stadium, but didn’t say when those tests were recorded, or how many tests were taken.

What we really like, however, is that Ookla’s tests show what our stadium tech report surveys have been showing — that overall, in-stadium network performance is steadily improving. Over time, more data like this can help dispel the still-lingering rumor that stadium networks don’t deliver good connectivity. Now if we could only get Ookla to partner with us to do league-wide or college-comparison speedtests… anyone ready for that idea?